How to Measure Customer Satisfaction Feedback to Grow Your Business + Video

Customer satisfaction, or CSAT, is a customer experience metric that measures happiness with a product or service. Therefore, collecting and measuring customer satisfaction feedback helps you exceed customer expectations, drive experience improvement, and reduce customer churn. In this tutorial, you’ll learn how you can collect and measure customer satisfaction feedback to grow your business.

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The Best Way to Collect NPS Feedback to Grow Your Business + Video

Net Promoter Score or NPS feedback is a valuable customer feedback metric. It indicates how customers feel about product releases, tweaks in design or function, and changes in customer service. Therefore, collecting NPS feedback gives you actionable insights that can improve product quality and customer loyalty. In this tutorial, you’ll learn how you can collect NPS feedback to grow your business.

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How to Create an Opt-in Widget on Your Website + Video

Opt-in widgets are the most viable tool to generate more subscribers, leads, and sales from the traffic you have on your website. Opt-in widgets help you collect valuable data, analyze it, and understand it. Then it helps you make data-driven decisions to grow your business. In this article, you’ll see how you can create an opt-in widget on your website.

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The Best Way to Create a Form in Your Website in a Few Steps + Video

There are many tools that help you create a form and embed it to your website. Some tools only let you build beautiful multi-page forms, some let you build widget forms, and some let you build single-page forms. Although only some of these tools give you the elbow room to explore more opportunities and build whatever you require. But what if I told you there’s a tool that gives you all those options plus a lot more? Formaloo gives you the option to build and manage your forms on your mobile phone or desktop and it provides a variety of features you need to build forms, databases, and even landing pages. In this article, you’ll learn how you can create a form in your website in a few easy steps.

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